Websites do not fail dramatically. They rot — an expired certificate, an unpatched plugin, a contact form that has been silently failing for six weeks while you wondered why the enquiries dried up. Maintenance is the unglamorous work that keeps the thing you paid for actually earning.
Core, plugins, themes and server packages kept current. Almost every hacked small-business site was running a known vulnerability with a patch already available and nobody applying it.
Daily off-server backups with retention, and periodic restore tests. An untested backup is a hope, not a plan, and you find out which at the worst possible moment.
We watch the site and the contact form. A form that quietly stops delivering costs more than an outage, because nobody notices for weeks and the enquiries are simply gone.
Prices, staff, notices, admission dates, new photographs. Small changes you would otherwise put off for months because they need a developer.
Certificates, domain expiry and hosting renewals all tracked in one place, so a site never goes dark over a payment nobody was reminded about.
Every update runs against a fresh snapshot, so a bad plugin release is a five-minute rollback rather than a lost afternoon and an apologetic phone call.
The pattern is familiar across the city. A site is built by a freelancer or an agency, it works well for a year, and then the person who built it moves on or stops replying. Nobody holds the hosting login, the renewal notice goes to an address that no longer exists, and the first anyone notices is when the domain expires or a customer says the site is showing a security warning.
The second pattern is quieter and more expensive. Business details drift — a new branch in Argora, a changed number, revised timings — and the website and the Google Business Profile stop agreeing with each other, which weakens exactly the local signals you paid for. A maintenance plan keeps both current, and keeps a copy of every credential with the business rather than with whoever built the site.
Core, plugins and server packages brought current on a schedule against a fresh snapshot, because nearly every hacked small-business site was running a known vulnerability with a fix already available.
Daily off-server backups with retention, and periodic restore tests — an untested backup is a hope, not a plan.
Uptime, certificate and contact-form monitoring, then a short monthly note on what was updated and anything we noticed, so you can see exactly what you are paying for.
No orientation period, no reverse-engineering somebody else's work while your site is down and your phone is ringing.
Predictable, and far cheaper than the emergency rebuild that follows a neglected site being compromised.
Monday to Saturday from an office on Radium Road in Ranchi, in Hindi or English. Not a ticket queue answered in a time zone eight hours behind you.
Anything not covered here, just ask — we answer in plain language.
If your site takes enquiries or payments, yes. Certificates expire, plugins develop vulnerabilities, hosts retire old PHP versions, and forms break silently after provider changes. The cost of recovering a compromised or long-broken site is several times a year of maintenance.
Updates, patching, backups, monitoring and a monthly allowance of small content edits are included. New pages, new features or a redesign are quoted separately — and we tell you which side of the line a request falls on before doing it, not after.
Usually yes, and it is a large part of what we do. We start with an audit of how it was built, its current security state and its backup situation, then quote. Occasionally a site is in poor enough shape that rebuilding is the cheaper honest answer, and we will say so.
Common, and recoverable more often than people expect. With proof that the business owns the domain we can recover registrar access, and hosting can usually be rebuilt from a copy of the live site even without the original logins. Bring us what you have and we will tell you what is retrievable.
Within one business day for normal issues, and immediately for a site that is down or compromised. Our hours are Monday to Saturday, 10:00 AM to 7:00 PM IST, and urgent problems reach us on WhatsApp.
Yes. Everything except a physical visit is done remotely, so clients in Jamshedpur, Dhanbad, Bokaro and Hazaribagh get the same schedule, the same monitoring and the same monthly report as clients in the city.
Tell us what your site runs on and who built it. We will audit its current state and quote a plan — even if we did not build it.
1st Floor, Singh Palace, Radium Road
Near Geetanjali Salon, Ahirtoli
Ranchi, Jharkhand 834001, India
Monday – Saturday, 10:00 AM – 7:00 PM IST
Domain · Hosting & VPS · Email · Design & Development · Ecommerce · Mobile Apps · SEO · Digital Marketing · Maintenance
Fixed monthly cost, and far cheaper than the emergency rebuild that follows a neglected site being compromised.