Home
About Our Story How We Grow You Work
Services Domain Registration Website Hosting & VPS Email Hosting Website Designing Website Development Custom Web Applications Mobile App Development Ecommerce Websites SEO & Search Visibility Digital Marketing Website Maintenance See all services
Technology FAQs Contact Plant Your Domain
FAQs

Questions we get asked

Cost, timelines, ownership, hosting, apps, SEO and what happens after launch — grouped so you can find yours quickly. Everything here is the answer we would give you on the phone, including the ones that cost us the bigger invoice.

Talking through a project brief at a desk
Part 1 of 6

Cost & getting started

What it costs, how it is quoted, and what happens before you commit to anything.

How much does a website cost in Ranchi?

It tracks three things: how many distinct page designs there are, whether you need features like logins, bookings or payments, and how much content we write versus how much you supply. A five-page brochure site and a fifteen-page content platform with a store are genuinely different projects. We scope first and quote a fixed figure, and we will say when a smaller scope would serve you just as well.

Do you charge for a quote or a first meeting?

No. The first conversation, the scope and the quote cost nothing. We would rather spend an hour working out that we are not the right fit than take on a project that was never going to work.

What is included in the price, and what is extra?

The quote covers the design and build as scoped, basic on-page SEO, and launch. Domain and hosting are quoted as their own line items so you can see them. Ongoing SEO, marketing and maintenance are monthly services, priced separately — bundling them into a build price only hides what you are paying for.

Do you take payment in stages?

Yes. Work is split across an advance, a milestone at design sign-off, and the balance at launch. The exact split is on the quote before you agree to anything.

What do you need from me to start?

Your logo and brand colours, real text for each page, real photographs, and your business details exactly as they appear on your Google Business Profile. The single biggest cause of a late project is content arriving in pieces over six weeks rather than in one go.

Part 2 of 6

Domains, hosting & email

The infrastructure half — who owns what, and what happens when something expires.

Should I choose .com or .in?

If your customers are mainly in Ranchi and across Jharkhand, .in and .co.in read as local and are cheaper and more available. Choose .com if you sell outside India or the matching .com is free. What matters more than the extension is that the name is short and survives being read out over a phone call. More on the domain registration page.

Who owns the domain — me or you?

You. It is registered in your business name with you as the registrant, and you can transfer it away at any time without our permission. If a provider will not do that, it tells you something about the provider.

Do I have to host with you?

No. The site has to live somewhere, but we are happy to deploy to a host you already have. Most clients keep it with us because having the domain, hosting, mail and code under one team removes the finger-pointing when something breaks.

What happens if my domain or hosting expires?

On our accounts, auto-renew is on by default and we track expiry dates and remind you well ahead. A lapsed domain can be expensive to recover and can be registered by someone else within days, so it is not a place to economise.

Why do my emails keep going to spam?

Almost always missing or misaligned SPF, DKIM and DMARC records, sometimes combined with sending from an address that does not match the domain. It is fixable, usually quickly — see email hosting.

Can you move my site from another host without downtime?

Yes, and it is routine. We copy the site and mailboxes across, test on a temporary address, then switch DNS with a shortened TTL so propagation is minutes rather than days. Visitors and email keep working throughout.

Part 3 of 6

Design, development & apps

How the build itself runs, what it is built on, and who owns the result.

How long does a website take?

A five-page brochure site is typically two to three weeks from content being ready; fifteen pages with a blog runs four to six. Stores and custom applications are quoted after scoping. The variable is almost never development — it is how fast final content and photographs arrive.

Do you use templates?

We design from scratch on top of a design system we maintain, which gives you a layout shaped around your content while keeping the cost well below a fully bespoke build. What we do not do is buy a theme, drop your logo in the corner and call it a design.

WordPress or something custom — which will you build on?

Whichever suits the job. For content-heavy sites with frequent publishing, WordPress earns its keep and we write the theme ourselves rather than buying one. For a marketing site that needs to be fast and secure, hand-built pages are lighter, cheaper to host and carry no plugin patching burden. For anything with real workflows we use Laravel, CodeIgniter or CakePHP.

Will I be able to update the site myself?

For the parts you will genuinely change — notices, posts, prices, listings — yes, and we train you on it. For a five-page site that changes twice a year, a static build you ask us to edit is usually cheaper and faster than maintaining a CMS you have to keep patched.

Do I own the code?

Yes, on final payment, along with your data in an open format. That includes custom applications. We are not interested in holding a business hostage to its own system.

Should I build a mobile app or a mobile website?

Ask how often one person would use it. Weekly or more — ordering, bookings, attendance, tracking — and an app is justified. A few times a year and a fast mobile website reaches everyone instantly with nothing to install, at a fraction of the cost. We say no to apps fairly often. See mobile app development.

Can the site be in Hindi as well as English?

Yes, and we design the layout to hold both from the start — type sizes, line lengths and buttons that survive a Devanagari heading. Retrofitting a second language into a finished English layout is where text starts overflowing buttons.

Part 4 of 6

SEO & marketing

What ranking actually takes, how long, and what nobody can promise you.

How long before I rank?

A new domain usually needs three to six months of consistent work before it holds steady positions on competitive terms. Local and branded searches often move within weeks. Anyone promising first-page results in thirty days is either bidding on your own brand name or misleading you.

Can you guarantee a number one ranking?

No, and neither can anyone else. Google does not sell placement in organic results and changes its ranking systems constantly. What we commit to is the work, the reporting, and telling you when a target is not realistic for your budget.

Is SEO included when you build the site?

The foundation is: clean markup, fast load, sitemaps, per-page titles and descriptions, and structured data. That makes the site eligible to rank. Competing for terms like "website development company in Ranchi" then takes ongoing work, which runs as a monthly service.

How do I show up in the Google map pack for Ranchi?

Claim and complete the Google Business Profile, pick the right primary category, add real photographs and your service list, make sure the address and phone match your website exactly, and earn reviews continuously. Proximity to the searcher also matters, which is why no two businesses see the same results. More on SEO services.

Should I run Google Ads or do SEO?

They solve different timing problems. Ads buy visibility today and stop the moment you stop paying; SEO compounds but takes months. New sites in competitive categories usually run ads while the SEO matures, then taper the spend as organic takes over.

What budget do I need for ads?

Enough to produce enough clicks to learn something within a month — for a local service business, usually a few hundred rupees a day on tightly targeted search terms. We would rather start small and scale what converts than take a large budget before knowing what works.

Part 5 of 6

After launch & support

What happens once the site is live, and what to do when something goes wrong.

Do I need a maintenance plan?

If your site takes enquiries or payments, yes. Certificates expire, plugins develop vulnerabilities, hosts retire old PHP versions, and contact forms break silently after provider changes. Recovering a compromised or long-broken site costs several times a year of maintenance.

How quickly do you respond when something breaks?

Within one business day for normal issues, and immediately for a site that is down or compromised. Our hours are Monday to Saturday, 10:00 AM to 7:00 PM IST, and urgent problems reach us fastest on WhatsApp.

Can you take over a site someone else built?

Usually, and it is a large part of what we do. We start with an audit of how it was built, its security state and whether backups exist, then quote. Occasionally a site is in poor enough shape that rebuilding is the cheaper honest answer, and we will say so.

My previous developer has disappeared. Can anything be recovered?

More often than people expect. With proof that the business owns the domain, registrar access can usually be recovered, and hosting can be rebuilt from a copy of the live site even without the original logins. Bring us what you have and we will tell you what is retrievable.

What if I want to leave?

You take everything — domain, code, data, hosting account, app store listings, analytics. It is all in your name already, so there is nothing to release.

Part 6 of 6

Working with IITES

Who we are, where we are, and whether you have to be in Ranchi.

How long have you been doing this?

Since 2011. The company started building sites by hand in HTML, CSS and JavaScript and grew through Joomla, WordPress, three ecommerce platforms, three PHP frameworks and native Android before Flutter. The full story is here.

Do you work with businesses outside Ranchi?

Regularly. Everything except a physical meeting is done remotely, so clients in Jamshedpur, Dhanbad, Bokaro, Hazaribagh, Deoghar and further out get the same service and the same response times. Clients in Ranchi are welcome at the Radium Road office.

Can I visit your office?

Yes — 1st Floor, Singh Palace, Radium Road, near Geetanjali Salon, Ahirtoli, Ranchi. Monday to Saturday, 10:00 AM to 7:00 PM. Call ahead and we will make sure the right person is in.

Which languages do you work in?

Hindi and English, whichever you are more comfortable with. Project documents and quotes are in English by default; say the word and we will walk through them in Hindi.

What is the fastest way to reach you?

WhatsApp for anything urgent, a phone call for a real conversation, email when there are files or details to attach. All three are on the contact page.

Going Deeper

Service-specific questions

Every service page carries its own set of questions about that service in detail — pricing, process and the things that go wrong.

Get In Touch

Still not answered?

Ask us directly. We answer in plain language, and we will tell you when the honest answer is that you do not need what you were about to buy.

Visit Us

1st Floor, Singh Palace, Radium Road
Near Geetanjali Salon, Ahirtoli
Ranchi, Jharkhand 834001, India

Get directions on Google Maps →

Business Hours

Monday – Saturday, 10:00 AM – 7:00 PM IST

Services

Domain · Hosting & VPS · Email · Design & Development · Ecommerce · Mobile Apps · SEO · Digital Marketing · Maintenance

We reply to every enquiry within one business day.

FAQs

The best answers come from a five-minute call.

Tell us what your business does and what you want more of. We will tell you what it takes and what it costs.